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Get in touch
Have a question or need assistance? We’d love to hear from you. Fill out the form below, and our team will get back to you as soon as possible. Prefer email? You can reach us at: info@alleenajewels.com
BUSINESS HOURS
Monday – Sunday
11:00 AM – 09:00 PM
Thrusday
02:00 PM – 09:00 PM
Our Store
Alleena Jewels
Shop No: 1 Rajarhat Kathgola Naipukur, 211 road, opp. 211 bus stand, Newtown, Kolkata, West Bengal 700135
info@alleenajewels.com
+91 99039 96777 | +91 99036 69777
FAQ'S
Frequently Asked Questions
Do your jewellery pieces come with a warranty?
Yes, all eligible Alleena Jewels products come with a 6-month warranty against manufacturing defects.
What does the 6-month warranty cover?
Our 6-month warranty covers manufacturing defects. Damage caused by improper handling, accidents, normal wear and tear, or exposure to chemicals may not be covered.
How long does the jewellery last?
The lifespan of your jewellery depends on how often it is worn and how well it is cared for. With proper care and storage, your jewellery can remain beautiful and last for a long time.
How should I take care of my jewellery?
To keep your jewellery looking its best, avoid contact with water, perfumes, lotions, and harsh chemicals. Store each piece in a clean, dry place when not in use.
How long does it take to create a custom piece?
Yes, we can assist with creating content for websites and marketing materials to help present your brand and products clearly and professionally.
What should I do if my jewellery has an issue during the warranty period?
Please contact us with your order details and photographs of the product. Our team will review the issue and assist you according to our warranty policy.
